Refund policy
We want you to love your self-care journey! If your kit isn’t quite what you expected, here is how we can help:
Returns
- Window: Items can be returned within 14 days of delivery.
- Condition:Â To be eligible for a return, items must be unused, in the same condition you received them, and in their original packaging.
- Non-Returnable Items:Â For hygiene and safety reasons, we cannot accept returns on opened skincare products, bath treats, or food/drink items (like tea or chocolate) unless they arrived damaged.
Damages & Issues
If your kit arrives damaged or you received the wrong item, please contact us at  BloomandBelongshop@gmail.com within 48 hours of delivery with a photo of the issue. We’ll make it right immediately with a replacement or a full refund.
If your kit arrives damaged or you received the wrong item, please contact us at  BloomandBelongshop@gmail.com within 48 hours of delivery with a photo of the issue. We’ll make it right immediately with a replacement or a full refund.